Unified Communications & Collaboration/Messaging (UCC/M)
The Unified Communications & Collaboration / Messaging (UCC/M) division of BizTech Fusion offers customers an array of cost efficient, strategic, customer-focused solutions and services. We support enterprise-wide networks with a host of services such as architecture design, planning and mplementation, unified communications (UC) strategy and roadmap, network engineering, configuration and readiness, infrastructure support, management and optimization, voice/video/data convergence, disaster recovery, information/network security, IP telephony deployments, IT and voice transformation, and seamless integrations in heterogenious environments.
BizTech Fusion responds to the challenges of today’s organizations to design, implement, and maintain networks, systems, workflow processes, and applications that are reliable, scalable, and secure while continuing to control costs, maximize uptime, and maintain flexibility for potential growth. BizTech Fusion provides solutions and strategies that address the full life cycle of intricately involved technological implementations, as well as providing the expertise necessary to support future growth. A successful implementation requires a rigorous methodology for discovery, design, implementation, and support. To ensure that our services deliver maximum value and meet our customer’s specific business needs, the UCC/UM division of BizTech Fusion utilizes proven methodologies that assure excellent, predicatable performance.
Our capabilities are supported by process maturity and a consistent approach to modeling, architecture, tools, technologies, and methodologies. BizTech Fusion utilizes a Value Management framework to ensure IT initiatives realize expected value.
- Office 365
- Enterprise Mobility Suite (EMS)
- Lync / Skype for Business
- System Center
- Session Border Controllers
- Media Gateways
- Load Balancers
- Reverse Proxies
- On-Premises, Cloud, & Hybrid Service Locations
- Headsets / Handets
- Contact Center
- Real-time Monitoring
- Avaya IP Office & Communications Manager
- Cisco UC Manager
- Cisco Jabber
- SIP Trunking